2019-2021 Monitoring Trends in Responses
respondents said package lockers are a very high priority . By 2021, that rate had increased to 29%. This growth coincided with a record-breaking increase in e-commerce retail sales. According to data from the U.S. Census Bureau, spending in e-commerce sales was 60% higher at the end of 2021 than at the end of 2019. This includes a 32% quarterly increase in the second quarter of 2020, which was the largest quarter- over-quarter increase in e-commerce sales since the Census started recording these statistics in 1999. 1 Additional soundproofing in walls exhibited the second- largest increase in very high priority responses between 2019 and 2021. Fifty-five percent of respondents said additional
soundproofing was a very high priority in 2022, up from 52% in 2019. With the arrival of COVID-19, millions of people started spending much more time at home, and consequently, there were more opportunities for the creation of disruptive noise and a greater likelihood that one’s neighbors would be home to hear it. Car-charging stations also exhibited a large increase in very high priority responses from 2019 to 2021. Six percent of respondents assigned car-charging stations a very high priority in 2021, up from 4% in 2019. This increase is not surprising, considering plug-in electric vehicle sales in the U.S. nearly doubled from 2019 to 2021. 2 The share of residents who assign a high priority to electric vehicle
We compared survey responses received in 2021 to those received in 2020 and 2019 to measure how resident priorities have shifted over time. We found that the share of residents who say that package lockers, additional soundproofing, and car-charging stations are a very high priority has increased notably since 2019. Conversely, the share of residents who say that recycling programs and sustainability / green certifications are a very high priority have declined sharply. Among the apartment features and community amenities included in the survey, the rate of very high priority responses increased most for package lockers . In 2019, 25% of
charging stations will almost certainly continue to grow, as the number of electric vehicles on U.S. roads is projected to grow from roughly 1 million in 2021 to 18 million by 2030. 3 At that point, one in every 14 cars in the U.S. will be an electric vehicle. Of all the apartment features and community amenities included in the survey, the rate of very high priority responses decreased most for recycling programs . In 2019, 29% of respondents said that recycling programs are a very high priority . By 2021, that percentage had declined to 26%. The rate of very high priority responses also decreased considerably for sustainability / green certifications . From 2019 to 2021, the rate declined from 24% of survey respondents to 22%.
ADDISON EAST Boston, MA
1 Retail Indicators Branch, U.S. Census Bureau; May 19, 2022. 2 U.S. Department of Energy; March 1, 2022. 3 Average of independent forecasts produced by the U.S. Energy Information Administration and private sector sources (Bloomberg New Energy Finance, Boston Consulting Group, Energy Innovation, and Wood Mackenzie); 2021.
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